At Ciao India Tours we value the privacy of our clients and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data
Information We Collect
We may collect and process the following types of information about you:
Personal Information:
Name: To personalize your experience and for booking purposes.
Contact Details: Including email address, phone number, and postal address for communication.
Payment Information: Such as credit card details, billing address, and bank account information for processing payments.
Travel Details: Including passport information, travel itinerary, and preferences to provide tailored travel services.
Demographic Information: Age, gender, and interests to improve our services.
Non-Personal Information:
Log Data: Including IP address, browser type, and pages visited to analyze website usage and improve functionality.
Cookies: Small files stored on your device that help us remember your preferences and enhance your experience on our website.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing Services: To facilitate bookings, process payments, and manage travel itineraries.
Communication: To send you confirmations, updates, and promotional materials related to our services.
Customer Support: To address inquiries, resolve issues, and provide customer service.
Personalization: To tailor our services and recommendations to your preferences.
Marketing: To send newsletters, offers, and promotional content, subject to your consent.
Compliance: To comply with legal obligations and protect our rights and the rights of our clients.
Sharing Your Information
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share your information with trusted third-party providers who assist us in delivering our services, such as airlines, hotels, and payment processors.
Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.
With Your Consent: We may share your information for other purposes with your explicit consent.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption: Using secure socket layer (SSL) technology to encrypt sensitive information.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security audits and assessments to ensure data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to legal constraints.
Objection: You can object to the processing of your personal information for certain purposes.
Withdrawal of Consent: You can withdraw your consent for us to process your information at any time.
To exercise these rights, please contact us via info@ciaoindiatours.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ciao India Tours
140, Budhpur Delhi 110036
info@ciaoinditours.com
+919971981381
Thank you for choosing Ciao India Tours. We are committed to protecting your privacy and providing you with a safe and enjoyable travel experience.
